Impact of Spiritual Intelligence in Asia on Organizational Citizenship Behavior: The Mediating Role of Instrumental and Terminal Values

Md. Aftab Anwar; Rezbin Nahar; Partha Prasad  Chowdhury; Hasibul Islam

Authors

Md. Aftab Anwar Associate Professor, Department of Management, Faculty of Business Administration, American International University-Bangladesh
Rezbin Nahar Associate Professor, Department of Management, Faculty of Business Administration, American International University-Bangladesh
Partha Prasad Chowdhury Professor, Department of Marketing, Faculty of Business Administration, American International University-Bangladesh
Hasibul Islam Lecturer, Department of Management, Faculty of Maritime Business Studies, Bangladesh Maritime University

Keywords:

spiritual intelligence, organizational citizenship behaviour, terminal values, instrumental values, Malaysia

Abstract

Purpose of the study: The purpose of this study is to investigate the effects of spiritual intelligence (SI) on Organizational Citizenship Behaviour (OCB) mediated by dimensions of personal values namely terminal and instrumental values.

Methodology: This study employed a positivist research approach along with a research design survey where quantitative research methods were utilized. The study was done on a randomly selected 263 respondents from Islamic banks operating in Malaysia. A structural equation modeling (SEM) was applied to address the research hypotheses.

Findings: The findings show that spiritual intelligence has significant impact on both the dimensions of personal values (namely terminal values and instrumental values) as well as on organizational citizenship behaviour of employees.

Implications: The research found that instrumental and terminal values play mediation roles among the relationships of SI and OCB. After identifying the lacking dimensions of SI, management practitioners can help to design and implement appropriate interventions (training and non-training) for enhancing PV and OCB and thereby employee performance.

Limitations and Future direction: This research limited to only Malaysia, further study can also be replicated in other countries of ASIA and beyond, to identify the cross-cultural and cross-national effects on the variables of interests.

Author Biographies

Rezbin Nahar, Associate Professor, Department of Management, Faculty of Business Administration, American International University-Bangladesh

Dr. Rezbin Nahar is an Associate Professor in the Department of Management and Human Resources Management and Director of BBA program under the Faculty of Business Administration of American International University Bangladesh (AIUB). She holds her PhD from International Islamic University Malaysia (IIUM) on Business Administration. Her research interests are broadly concentrated within the fields of management, human resources management, education, and organizational behavioral contexts. development issues.

Partha Prasad Chowdhury, Professor, Department of Marketing, Faculty of Business Administration, American International University-Bangladesh

Dr. Partha Prasad Chawdhury serves as Professor and Head, department of Marketing, Faculty of Business Administration, American International University-Bangladesh, Dhaka. He is a member of The Chartered Institute of Marketing, UK and holds the status of Chartered Marketer. He is also a member of the Institute of Management Consultants Bangladesh (IMCB). Dr. Partha does research in strategic marketing, advanced marketing management, consumer behavior, service marketing, and relationship marketing.

Hasibul Islam, Lecturer, Department of Management, Faculty of Maritime Business Studies, Bangladesh Maritime University

Hasibul Islam is a lecturer in the Department of Management at Bangladesh Maritime University. He has been working in this position for around Six years and has extensive experience in different universities. He earned his BBA and MBA from the University of Dhaka. He has published papers in a variety of national and international peer-reviewed journals. His research interests include the Blue Economy, technological innovation and sustainability, strategic management and decision-making, Human Resource Management, Leadership, Big Data, and work-life balance, among others.

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Impact of Spiritual Intelligence in Asia on Organizational Citizenship Behavior: The Mediating Role of Instrumental and Terminal Values

Authors

Keywords:

Abstract

Author Biographies

Rezbin Nahar, Associate Professor, Department of Management, Faculty of Business Administration, American International University-Bangladesh

Partha Prasad Chowdhury, Professor, Department of Marketing, Faculty of Business Administration, American International University-Bangladesh

Hasibul Islam, Lecturer, Department of Management, Faculty of Maritime Business Studies, Bangladesh Maritime University

References

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